GlamMe Mobile Application - Privacy Policy and GDPRs

  1. Overview:

    2. This Privacy Policy outlines how GlamMe collects, uses, and protects personal information obtained from users of our mobile application Glam Me.

  2. Information We Collect:

    3. Personal Information: : When users create an account, we collect personal information such as name, email address, phone number, and location. We also collect a form of personal ID to verify the Artists, once the verification is complete, the documents are deleted from the system.

    Booking Information: : Information related to booked services, including dates, times, and preferences.

    Payment Information : We collect payment details to process transactions securely through the App.

  3. How We Use Your Information:

    4. Service Provision: We use collected information to facilitate the booking of hair and makeup services through the App.

    Communication: We may use contact information to communicate with users regarding bookings, updates, and promotional offers.

    Improvement of Services: Collected data helps us enhance and personalise the user experience.

  4. Sharing of Information

    5. Service Providers:Information may be shared with Service Providers to fulfil booked services.

    Legal Compliance:We may disclose information if required by law or in response to legal requests.

  5. Security Measures:

    6. We implement industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction.

    We request your facial recognition for extra security measures and we may ask you to setup 2 factor authentication for further security measures.

  6. Cookies and Analytics:

    7. We use cookies and similar technologies to analyse user behaviour, improve the App, and provide personalised content.

  7. Third-Party Links:

    8. The App may contain links to third-party websites or services. We are not responsible for their privacy practices, and users are encouraged to review their privacy policies.

  8. Children's Privacy:

    9. The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

  9. User Controls:

    10. Users can manage their account settings and preferences within the App.

    Opt-out options for promotional communications are provided.

  10. Changes to Privacy Policy:

    11. We may update this Privacy Policy to reflect changes in our practices. Users are encouraged to review the policy regularly.

  11. Consent

    12. By using the App, users consent to the collection, use, and disclosure of information as outlined in this Privacy Policy.

    Contact Information:

    GlamMe

    info@glammedefinebeauty.com

    07803306769

    If you have questions or concerns about this Privacy Policy, please contact us at

    info@glammedefinebeauty.com

    PLEASE READ BELOW FOR GDPR

  12. GDPR

    1. Introduction

      2. At Glam Me, we are committed to protecting and respecting your privacy. This GDPR Notice outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By using our mobile application Glam Me, you agree to the collection and use of information in accordance with this notice.

    2. Data Controller:

      3. Glam Me acts as the data controller for the personal data we collect and process through our App. For any inquiries or concerns regarding your personal data, you can contact us.

    3. Personal Data We Collect:

      4. We collect the following types of personal data from our users:

      1. Contact Information:

        • Name
        • Address
        • Phone number
        • Email address

      2. Payment Information:

        • Card details for processing payments

      3. Appointment Information:

        • Details of your bookings, including date, time, and service requested

      4. Form of personal ID

        • Passport or Driving License

      5. Insurance documentation

        • Liability insurance documentation

    4. Purpose of Data Collection:

      5. We collect and process your personal data for the following purposes:

      1. Service Provision:

        • To facilitate bookings with hair and makeup artis
        • To allow artists to access your address for appointments

      2. Payment Processing:

        • To process payments for services booked through the App

      3. Communication:

        • To send booking confirmations, updates, and notifications
        • To facilitate communication between users and artists through our instant messaging feature

      4. Customer Support:

        • To provide support and respond to inquiries or issues

      5. Compliance and Legal Obligations:

        • To comply with legal requirements and regulations

      6. Security

        • Identification helps too keep each other safe

    5. Legal Basis for Processing:

      6. We process your personal data based on the following legal grounds:

      • Performance of a Contract: To fulfil our contractual obligations and provide you with the services you have requested.
      • Consent: Where you have provided consent for specific processing activities.
      • Legitimate Interests: For purposes related to our business interests, such as improving our services and ensuring the security of our App.
      • Legal Obligations: To comply with applicable laws and regulations.

    6. Data Sharing:

      7. We may share your personal data with the following parties:

      • Service Providers:Third-party providers who assist us in delivering our services, such as payment processors and customer support.
      • Artists:Hair and makeup artists who need your address to attend appointments.
      • Legal and Regulatory Authorities:When required by law or to protect our rights.

    7. Data Retention:

      8. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this notice or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

    8. Security:

      9. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

  13. Changes to This Notice:

    14. We may update this GDPR Notice from time to time to reflect changes in our practices or legal requirements. We encourage you to review this notice periodically for any updates.

    By using Glam Me, you acknowledge that you have read and understood this GDPR Notice and agree to our data practices as described herein.

Contact Information:

GlamMe

info@glammedefinebeauty.com

07803306769

If you have questions or concerns about this Privacy Policy, please contact us at

info@glammedefinebeauty.com